FAQs
- Where do you ship?
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A: We currently ship across the UK and selected international locations. You’ll see available options at checkout based on your location.
- How long does delivery take?
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UK orders take 1-2 working days for processing and typically arrive within 2–4 working days. International delivery times vary by destination but usually range from 5–15 working days.
- Can I track my order?
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Yes! Once your order is dispatched, you’ll receive a confirmation email with tracking details.
- I placed my order through TikTok Shop—how can I get help with it?
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For any orders placed via TikTok Shop, please contact us directly through the TikTok app. TikTok uses a separate order management system, so we're unable to track or manage those orders through our regular customer service channels. We'll be happy to assist you there!
- Are your fragrances vegan and cruelty-free?
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Yes. All From Amora fragrances are 100% vegan and cruelty-free. We never test on animals.
- How long do the scents last?
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Our perfume oils are crafted to last 6–8 hours on the skin, with some lingering notes lasting even longer depending on your skin type and the scent.
- Where can I try your fragrances in person?
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We regularly appear at pop-up events across the UK—including Westfield and seasonal markets. Follow us on Instagram or join our mailing list to stay updated on upcoming events.